Heating, Air Conditioning & Duct Cleaning

Frequently Asked Questions from Just In Time

Get answers to some of your most frequently asked questions from Just In Time Furnace, Inc.!


Warranty Information

What does the warranty cover?

AC installations include a 10-year warranty and 10-year warranty on parts. You must have yearly maintenance on equipment by Just In Time.


Which products are covered under warranty?

All parts are covered.


Which products are not covered under warranty?

Some accessories might not be covered, but call for more details.


Who do I contact if I have any questions?

Call or email Just In Time Furnace with any questions.


Pricing Information

Where can I find pricing information?

Call or email Just In Time for detailed information.


How much does a furnace cost?

Free in-home estimates are available from Just In Time. Call for more information!


How much does air conditioning cost?

Free in-home estimates are available from Just In Time. Call for more information!


Care & Maintenance

Why is it important to have regular maintenance on my home comfort system?

Preventative maintenance will ensure the longevity of your furnace or air conditioning unit.


Should I cover my outdoor unit in the fall and winter?

Yes, you should cover your outdoor unit in fall and winter.


How can I get technical support for troubleshooting / repairing equipment?

Call or email Just In Time with any questions.


Air Conditioning

Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively?

Yes. Call or email Just In Time with any questions.


How does an air conditioner work?

It uses refrigerant to cool your house and your furnace.


What is the best thermostat to use for my cooling system?

There are many options, but digital thermostats are the best.


Why is my system freezing up?

This could be caused by a lack of maintenance or that it is tuned down too low.


What size unit do I need for my home?

You require 600 square feet per tonne.


When replacing the outdoor unit, should the indoor unit also be replaced?

For best results, it is recommended that you replace indoor and outdoor units at the same time.


Heating

What is the best thermostat to use for my heating system?

There are many possibilities, but digital thermostats are usually the best.


What is two-stage heating?

This is a heating strategy that is more energy-efficient.


Is there a best time of the year to purchase and install a new furnace?

Spring or summer is the best time.


Will my new high-efficiency furnace affect my water heater choice?

Not usually. They are all high-efficiency.


I want the quietest furnace possible. I sleep very lightly and am easily awoken when the furnace comes on. What do you recommend?

All high energy-efficiency furnaces are quiet.


How efficient are Napoleon® furnaces?

They are up to 97% efficient.


Do I need a high-efficiency furnace?

Most furnaces today are high-efficiency, so any new furnace you purchase is almost certain to be high-efficiency.


What size of unit do I need for my home?

Free in-home evaluations are available from Just In Time to find the best unit possible.


HVAC System

Where is my air filter located?

It will be found in or beside the HVAC unit.


When should I change my air filter?

Change it every 2 or 3 months.


Where can I purchase air filters?

Just In Time carries all replacement parts for your convenience.


Repair Parts

Where can I purchase repair parts?

Just In Time carries all replacement parts. Call today!


Energy Efficiency

How can I control my energy costs?

Regular maintenance on equipment is vital.


Humidifier

Do I need a humidifier?

Yes. In Alberta, a humidifier is necessary.


What does a humidifier do?

A humidifier provides moisture, which is good for your skin and for the wood in your house. It also helps reduce static electricity and improves overall air quality.

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